Frequently Asked Questions


FAQ Hood River Athletic Club

General and Hours

  • What are the club’s hours of operation on weekdays and weekends? Homepage

  • Are holiday hours different from regular hours? How will they be announced? Yes, there will be signage at the club announcing holiday hours as well as notification on the website and social media

  • Where is the club located, and is there on-site parking? 1330 Brookside Drive with on-site parking

  • How do I contact the front desk or management? Call: 541-386-3230 or email: Coral@hoodriverathleticclub.comc

Memberships and Billing

  • What membership types do you offer (Fitness, Pickleball, Tennis, Dual Sport), and what’s included in each? Membership

  • Do you offer short-term or day passes? If so, how do I get one? Short term passes are available at the front desk for fitness only

  • How does billing work (billing cycle dates, auto-pay timing)? Payments are processed via electronic fund transfer on the 3rd of each month. A valid banking account or credit card must be on file.

  • What is your cancellation policy, and how do I submit a 30-day written notice? Membership

  • Are there initiation fees or reactivation fees? Membership

  • Can I switch membership types later? Membership

Access, App, and New Members

  • Do I need the HRAC app? What can I do with it (check-in, class booking, court reservations)? New Members Page

  • How do new members get oriented to the club’s facilities and programs? New Members Page

  • Do you post updates on Instagram/Facebook, and where can I follow? New Members Page

Fitness Facilities and Classes

  • What fitness areas are available (cardio, functional training, Olympic lifting, weight room, cycle studio, Peak studio, basketball)? Membership

  • What GroupEX classes do you offer (Pilates, Yoga, Senior Build, AMplify, Grit & Grind, StrengthFUSION)? GroupEX

  • How do I view schedules and sign up for a class? Is there a no-show or late-cancel policy? GroupEX

  • Are classes included in my membership or is there an extra fee? Membership

  • Do you provide beginner-friendly options or modifications in classes? GroupEX

Personal Training and Peak Training

  • How do I book a personal training session, and what are the rates? Homepage

  • What is Peak Training (small group personal training), how many people per session, and how do I join? Homepage

Tennis

  • How many indoor tennis courts are available, and how do I reserve one? Membership

  • What’s included with a Tennis membership (team drills, private lessons)? Membership

  • Do you offer adult and junior tennis programs? How do I enroll? Homepage

Pickleball

  • How many indoor pickleball courts do you have, and how do I reserve court time? Homepage

  • What’s included with a Pickleball membership (drills, open play, level play)? Membership

  • When are open play times, and how is skill level managed? Membership

Childcare and Family

  • Do you offer childcare or kids’ club services? What are the hours and policies? Homepage

  • Are there family or household membership options? Membership

Amenities and On-site Offerings

  • What is Opus 3, and what are its hours and offerings? New Members Page

  • Do you have locker rooms, showers, or towel service? Membership

  • Is there a basketball court and how is it scheduled? Membership

Policies and Etiquette

  • What are club policies on guest passes, age requirements, and code of conduct? Membership

  • Are there specific rules for court etiquette and equipment use? Membership

  • What is the policy for suspending or freezing a membership (e.g., travel, medical)? Membership

Events and Tournaments

  • What is the Hood River Pickleball Classic, and how can I register or volunteer? Homepage

  • Do you host leagues, clinics, or seasonal challenges for tennis/pickleball/fitness? Homepage