Privacy Policy for Hood River Athletic Club

At Hood River Athletic Club, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us, whether in person, through our website, or via other communication channels.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identification Information: Name, address, phone number, email address, date of birth, and emergency contact details.

  • Payment Information: Credit/debit card details or other payment information for membership fees, services, or purchases.

  • Health and Fitness Information: Information related to your fitness goals, health conditions, or preferences, provided voluntarily to help us tailor our services.

  • Usage Data: Information about how you use our website, mobile app, or facilities, including IP address, browser type, and activity logs.

  • Images and Videos: Photos or videos taken during events or within the club premises, with your consent.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To manage your membership and provide fitness services.

  • To process payments and send billing information.

  • To communicate with you about updates, promotions, or events.

  • To improve our services, facilities, and customer experience.

  • To ensure the safety and security of our members and staff.

  • To comply with legal obligations or respond to lawful requests.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in delivering services (e.g., payment processors, IT support).

  • Legal Compliance: When required by law or to protect our legal rights.

  • Consent: With your explicit consent for specific purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.

  • Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the details provided below.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Coral@hoodriverathelticclub.com
or

541-386-3230

Thank you for trusting Hood River Athletic Club with your personal information. We are committed to safeguarding your privacy.